The South African Social Security Agency (SASSA) plays a vital role in ensuring that vulnerable citizens receive financial assistance. Among its programs, the Social Relief of Distress (SRD) grant, particularly the R370 SRD, helps unemployed individuals or those earning very little income manage their daily needs. Checking your R370 SRD status is essential to know whether your application has been approved, declined, or is still under review. This guide explains how to perform the status check and what the different results mean.
What is the R370 SRD Grant?
The R370 SRD grant provides short-term financial support to South Africans who are unemployed or have insufficient income. It was introduced during the Covid-19 pandemic to support individuals and families affected by job losses or low-paying work. The grant is deposited monthly into beneficiaries’ bank accounts or made available at retail pay points.
Who is Eligible for the R370 SRD Grant?
To qualify for the R370 Social Relief of Distress grant, applicants must meet the following criteria:
- Must be a South African citizen, permanent resident, or hold a recognized permit such as a refugee or special exemption permit.
- Must reside within South Africa.
- Age must be between 18 and 59 years.
- Must be unemployed and not receiving any other social grants or benefits.
- Monthly income should not exceed R624.
- Must not be a recipient of National Student Financial Aid Program (NSFAS) funding.
- Must not have received any other government Covid-19 relief.
How to Check R370 SRD Status Online
Checking your SRD status online is simple and can be done via the official SASSA portal:
- Go to the official website: srd.sassa.gov.za
- Enter your South African ID number and the mobile number you used when applying.
- Click the “Check Status” button.
This process allows applicants to verify whether their application has been received, approved, or is pending further verification.
Checking R370 SRD Status via WhatsApp or Phone
SASSA also provides alternative ways to check your SRD status:
- WhatsApp: Send the word “Status” to 082 046 8553 from your registered phone number.
- Phone: Call SASSA’s helpdesk for assistance regarding your application.
Understanding R370 SRD Status Results
When checking your SRD status, you may encounter several responses:
- Awaiting: Your application has been received and is being reviewed.
- Approved: Your application has been accepted, and a payment date has been set.
- Declined: Your application did not meet the eligibility criteria.
- Verification of Identity Failed: Your personal information does not match the Department of Home Affairs’ records.
- Self-Isolation Answer Found: You are either receiving another grant or your reported income exceeds R624 per month.
- Referred: Your application is being verified by the Department of Home Affairs.
- Payment Processing: Your funds are being transferred to your bank account or designated pay point.
Payment Dates for R370 SRD
Payments for the R370 SRD grant are usually made toward the end of the month. For August 2025, beneficiaries were expected to receive payments between the 27th and 31st. It is advisable to check the SASSA portal for exact dates, as they may change due to weekends or public holidays.
Frequently Asked Questions
How do I check my SRD status online?
Visit srd.sassa.gov.za, enter your ID number and registered mobile number, and click “Check Status.”
Can I check SRD status via WhatsApp?
Yes, send “Status” to 082 046 8553 from your registered phone.
What does “Approved” mean?
Your application has been accepted, and a payment date will be assigned.
What does “Pending” mean?
Your application is still under review, which can sometimes take up to 90 days.
Can I appeal a declined application?
Yes, you can submit an appeal through the SASSA portal if your application is rejected.
Conclusion
The R370 Social Relief of Distress grant remains a lifeline for many South Africans who are unemployed or earning low incomes. Regularly checking your SRD status ensures you stay informed about the progress of your application and know when to expect payments. By following the official procedures, applicants can access this essential financial support efficiently and securely.
